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Thu,17Oct2019

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Support-Request


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Registered and logged in users can choose a subscription to order.

Payments are processed through PayPal.

After payment you can use the user-area (HOME/HOME-USER) to download the files for your subscription.

PayPal:

We provide you the option to subscribe our offers (data and tools) and to buy our tools. For payment we will transfer you directly to PayPal.

The actual payment will be carried out by you directly with PayPal and we have therefore no influence on the payment itself.

This means for you, that you must confirm the payment (depending on the subscription: once or automatic renewal; or buy: once)

This means for you, that you have also to cancel our subscription in PayPal (only in the case of a subscription with automatic renewal).

JForex/Dukascopy live account:

Our tools support JForex (API for strategies and indicators) from Dukascopy for live accounts and are constantly adapted to the current version form JForex.

jForex-DEMO

As Dukascopy changes the demo version of JForex rapidly we do not adapt our tools to the demo-version.
Depending on the compatibility of the release versions from JForex the tools are also running on the demo version.

JAVA-LIVE, JAVA-DEMO, WEB-Live, WEB-DEMO

These trading platforms from dukascopy are NOT supported, because there is no API available.

Other Platforms

Support of other platforms is planned.

You can get an overview of the services offered by us through the posts in the main menu..

The following help functions are available for you in the footer-section "SUPPORT":

  • Quickinfo
  • HelpDesk / Forum
  • FAQ
  • Contact
  • Support-Request

The trading preparation is an essential part of trading and usually very time-consuming.

Often the trader is not adequately supported by the charting and trading platforms.

More often than not functions are missing to take results of the trade preparation such as trend-lines, suport- and resistance areas etc. to other charts or to other computers.

Therefore it is not surprising that 90% of all traders trade without adequate preparation.

We were facing the same problems and developed for us the appropriate "tools" to solve the above problems, at least partially.

Demo-Versionen: unsere Tools werden grundsätzlich nicht für die Demo-Versionen von jForex bereitgestellt. Aufgrund der häufigen Releasewechsel ist der Aufwand für Entwicklung, Verteilung und Updates nicht vertretbar. Abhängig vom Entwicklungsstand der Live- und Demoversion von jForex sind unsere Tools jedoch meist auch auf der Demoversion lauffähig.

Live-Version: unsere Tools werden gegebenenfalls so rasch als möglich an die aktuelle Live-Version von jForex angepasst.

Demo-Versionen: unsere Tools werden grundsätzlich NICHT für die Demo-Versionen von jForex bereitgestellt.

Aufgrund der häufigen Releasewechsel ist der Aufwand für Entwicklung, Verteilung und Updates nicht vertretbar.

Abhängig vom Entwicklungsstand der Live- und Demoversion von jForex sind unsere Tools jedoch meist auch auf der Demoversion lauffähig.

 

 

 

Contact Information

Address:
Mag. Karlheinz Mungenast
Ueberbergweg 16d
A-6091 Goetzens / Austria

Phone:
0043 720 60 11 28
E-Mail:
info@TradingTools4You.com
Website:
www.TradingTools4You.com
www.TradingTools4You.de

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